Privacy Policy

1. Introduction

Giving121 (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website and services.

This policy applies to all users of Giving121, including donors and recipients. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We may collect and process the following information:

2.1 Information you give us:

  • Name and contact details (email address, phone number, postal address)
  • Financial information (bank details, credit/debit card information)
  • Profile information (username, password)
  • Information about donations made or support requested
  • Any other information you provide voluntarily

2.2 Information we collect automatically:

  • IP address
  • Browser type and version
  • Operating system
  • Date and time of visits
  • Pages you view
  • Links you click

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and manage our services
  • To process donations and support requests
  • To communicate with you about our services
  • To improve our website and services
  • To comply with legal obligations
  • To prevent fraud and ensure the security of our platform

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
  • Contract: Where processing is necessary for the performance of a contract with you.
  • Legal obligation: Where processing is necessary for compliance with a legal obligation.
  • Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party.

5. Data Sharing and Transfers

We may share your personal information with:

  • Service providers who help us operate our website and services
  • Law enforcement or regulatory agencies, if required by law

We do not sell or rent your personal information to third parties.

If we transfer your data outside the UK, we ensure appropriate safeguards are in place to protect your data.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Under UK data protection law, you have rights including:

  • The right to access your personal data
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing

To exercise any of these rights, please contact us at info@giving121.com.

8. Security

We have implemented appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure.

9. Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: info@giving121.com

12. Complaints

If you have a concern about our use of your information, you can contact the Information Commissioner’s Office (ICO) at https://ico.org.uk/make-a-complaint/.

By using Giving121, you acknowledge that you have read and understood this Privacy Policy.